Buy Lodge Logic Pre-Seasoned Sportsman's Charcoal Grill

After reading all the glowing reviews, I decided to spend the big bucks on what appeared to be the most wonderful little grill. Since I live in Nevada and the shipping origin was Arizona, I expected it to arrive within 4 days tops. I am sad to report that my first grill arrived 5 days later than their projected date (it took 10 days) and upon opening the box, I immediately saw a crack completely through the fire bowl in the lower right bottom (as you look at it)just as Bob P. in July, 2009, reported. Dismayed, I contacted Amazon, explained why FedEx does not work as a shipper where I live (middle of Nevada desert), requested UPS or USPS instead, and was emailed a shipping label to return the grill. Amazon stated they would ship out a replacement grill immediately.

I was delighted to have grill #2 arrive sooner than expected (3 days) and have it delivered by UPS. Delight turned to dismay again as I saw yet another crack in exactly the same place as the previous grill. Again, I contacted Amazon and sent them a photo showing exactly where and what the crack looked like. I was emailed a label, and made the 90 mile trek to the post office to get the grill back in the mail. I had indicated to Amazon that I was up for giving it one more try; if the third grill arrived damaged, I would be ready for a refund.

Shortly after I sent that email, Amazon contacted me and stated that since I had received two damaged grills, they would refund my cost since it was likely another grill would arrive damaged. Perhaps they opened a few boxes and examined the grills? Maybe the shipment they received from Lodge was all defective? I don't know.

What I can tell you is that I decided to take another leap and order the exact same grill from Ace Hardware. It arrived on exactly the day they projected, cost $20.00 less, and arrived from New York completely intact. So, if anyone orders this grill from Amazon (shipped from Goodyear, AZ), be sure to check it out carefully when it arrives.



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